Add Function Calling

You cam find a section called Tools in the bottom section of your AI instructions screen.

This is where your agent takes actions. These actions can be:

• End the call.
• Transfer the call.
• Send email (coming soon)
• Check the calendar and book an appointment (coming soon)

Adding a specific action to your instruction:

1. Go to Tools in your Agent Instruction screen.

2. Click on the + button on the top right of the box.

3. Select the desired Action.

4. Mention your AI Agent’s answer when using this tool.

   (Example: “I’m transferring you to a human agent”)