Our billing system uses credits, which renew every month. These credits cover your usage and any add-ons (for example, concurrency limits, knowledge bases, or voice cloning). 1. Monthly Credits You receive a set number of credits at the start of each month. These credits are then used throughout the month for your account’s consumption and any added features. 2. Add-Ons Any extra features you activate (such as concurrency limits or voice cloning) deduct a set number of credits on a monthly basis. 3. Payment Options You can choose to pay monthly or yearly. Even if you pay yearly, the credits are still added to your account on a monthly schedule. 4. Top-Up Feature If you run out of credits before the month ends, the system automatically tops up your account. By default, it will add USD 10, although you can change this top-up amount.
Credits can roll over for up to two months. The system will use the oldest credits first. Any credits older than two months will expire.